Privacy Policy

Last updated: January 2025

1. Introduction

D-lighter Tutor ("we," "our," or "us") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tutoring services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, and country of residence
  • Student Information: Student's age, grade level, subjects required, and preferred curriculum
  • Scheduling Preferences: Preferred days and times for tutoring sessions
  • Communication Data: Messages, inquiries, and feedback you send to us
  • Technical Data: IP address, browser type, device information, and usage data collected through cookies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our tutoring services
  • To match students with appropriate tutors based on their needs
  • To communicate with you about our services, including scheduling and updates
  • To respond to your inquiries and provide customer support
  • To send promotional materials and newsletters (with your consent)
  • To analyze usage patterns and improve our website and services
  • To comply with legal obligations and protect our rights

4. Information Sharing

We may share your information in the following circumstances:

  • With Tutors: We share relevant student information with assigned tutors to facilitate tutoring sessions
  • Service Providers: We may share data with third-party vendors who help us operate our business (e.g., payment processors, communication tools)
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your data for certain purposes
  • Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are designed for children under parental supervision. We collect student information only through parents or guardians who provide consent on behalf of their children. We do not knowingly collect personal information directly from children under 13 without parental consent. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use

Necessary Cookies

Essential for the website to function properly. These cookies enable basic functions like page navigation, secure areas access, and remembering your cookie preferences. The website cannot function properly without these cookies.

Analytics Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics to track page views, session duration, bounce rates, and traffic sources. This data helps us improve our website and services.

Marketing Cookies

Used to track visitors across websites to display relevant advertisements. These cookies may be set by our advertising partners through our site to build a profile of your interests and show you relevant ads on other sites.

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner where you can:

  • Accept All: Enable all cookies for the best experience
  • Necessary Only: Accept only essential cookies required for the site to function
  • Manage Preferences: Choose which types of cookies you want to enable

You can also control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or delete cookies that have been set. Please note that disabling cookies may affect some features and functionality of our website.

Third-Party Services

We use the following third-party services that may place cookies on your device:

  • Google Analytics: Website analytics and performance tracking
  • Google Tag Manager: Tag management for analytics and marketing tools
  • Vercel Analytics: Performance monitoring and web vitals

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

D-lighter Tutor

Email: info@dlightertutor.com

WhatsApp: +234 801 234 5678

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.